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Cybersecurity Press Conference

On Tuesday, July 23, Lt. Gov. Garlin Gilchrist and representatives from the Cybercrime Support Network, Michigan State Police, the Kent County Sheriff’s Office, and the Grand Rapids Police Department will join our President and CEO Michelle Van Dyke at Heart of West Michigan United Way to announce the launch of a new cybercrime support and recovery system for West Michigan.


The new system allows residents of West Michigan to report instances of cybercrime and find resources to recover by dialing/texting/chat “2-1-1.” Upon calling, victims will be connected with trained operators who will assess the situation and put victims in touch with the proper authorities and resources to recover. Heart of West Michigan United Way is the first 2-1-1 center in Michigan and only the second center in the nation to launch this program to support cybercrime victims built on the existing 2-1-1 infrastructure. Heart of West Michigan United Way’s 2-1-1 will begin taking cybercrime calls on June 23, 2019.


Lieutenant Governor Garlin Gilchrist
Michelle Van Dyke, President/CEO, Heart of West Michigan United Way
Kristin Judge, CEO/Founder, Cybercrime Support Network
Lieutenant Greg Poulson, Assistant Post Commander, Michigan State Police, Rockford Post
Sheriff Michelle LaJoye-Young, Kent County
Acting Deputy Chief Peter McWatters, Grand Rapids Police Department


Heart of West Michigan United Way
118 Commerce Ave SW
Grand Rapids, MI 49503


Cybercrime Support Network will stream the event on Facebook Live.