Kent County tax credit coalition

Every year millions of dollars in tax refunds and credits go unclaimed by those who need them the most. Through 15 Volunteer Income Tax Assistance (VITA) sites throughout our community, the Kent County Tax Credit Coalition helps working individuals and families achieve economic success through free tax services and financial literacy courses. 

Since 2002, KCTCC has generated more than $78 million in tax credits for over 64,000 tax payers in Kent County. KCTCC clients often spend tax refunds locally for basic necessities such as food and clothing, home and car repairs, or medical treatment.

You may qualify for KCTCC ’s free tax services if your household income is $55,000 or less. We can help you complete your income tax return and apply for the Federal Earned Income Tax Credit (EITC), a refundable federal income tax credit. U.S. citizenship is not required, but you must file a tax return to claim your credit. 

Schedule your FREE tax prep appointment now by calling 2-1-1.


If you made less than $62,000 last year, you can also file your taxes online for free

Updates on getting your tax Refund

There have been changes to the tax law this year: For those claiming the Earned Income Tax Credit (EITC) and Child Care Credit, returns will not be processed before February 14. Due to the weekend and Presidents' Day, even people who file before February 14 still may not see their refunds deposited until later in the month. It is important that taxpayers are aware of this change and plan accordingly. 

Here are three things that you can do to bridge the gap until you receive your delayed refund:

  1. Beware of no-fee refund anticipation loans. Although many paid tax preparers are promoting these no-fee advances, the Consumer Federation of America reports that “some unscrupulous tax preparers might charge more in their tax preparation fees to ‘no fee’ borrowers.” Make sure to ask, “How much will I be charged for tax preparation? Will I be charged more if I get a loan or an advance?”
  2. If you have a bill to pay, ask your creditor for an extension until you receive your refund or call 211 for utility assistance or other resources. Do this instead of getting a payday loan.
  3. Come to a VITA site. The hundreds of dollars you can save in tax prep fees will go a long way towards meeting your household financial goals. Also, many VITA sites can help taxpayers open a bank account or get a low-cost prepaid card, which enables taxpayers to get refunds faster via direct deposit without paying a fee.

Find a tax preparation site in your neighborhood

Please call or contact 2-1-1 to schedule an appointment to have your tax return prepared for free. 

If you are filing jointly, both adults must be present at the appointment to sign the tax return. Please bring all of these documents with you:

  • Last year's heating bills
  • Proof of rent or mortgage and property tax payments
  • Childcare provider's name, address and federal tax identification number
  • Blank, voided check (to set up direct deposit of your refund)
  • Any other tax-related letters or documents your have received (including letters from the IRS)
  • Social Security card for each family member and picture ID for adults
  • W-2 form for all jobs worked the previous year
  • 1099 forms for other income, including unemployment
  • All Forms 1095
  • Health Insurance statements
  • Supplemental Security Income (SSI)
  • Copy of last year's tax return

become a volunteer

KCTCC’s tax preparation program utilizes approximately 200 volunteers each year – ranging from Steelcase’s finance department, to GVSU students, to local church groups. Every year, beginning in December and continuing until mid-January, volunteers receive training from KCTCC and certification from the IRS to help prepare basic tax returns for their neighbors. The concept is to provide local taxpayers with free tax return preparation by volunteers, accounting students or other professionals, in effort to provide both a valuable community service and a powerful hands-on learning experience for the preparers. 

Be a part of this great work by becoming a volunteer tax preparer.

  • No experience necessary.
  • Short-term commitment. 
  • We will train you in basic tax law and the IRS will certify you for free!