James’ Story: Employment Services Collaborative

When James was younger, his mom worked several jobs to support the family, leaving James to juggle the demands of school and the care of his younger siblings. After high school he worked as a home health aide. While it was far from his dream job, James worked hard, volunteering for extra shifts, filling in for coworkers, taking on extra duties – largely so he could support his siblings. But James also had bigger dreams.

Those dreams brought him to Goodwill Industries of Greater Grand Rapids. With a scholarship and advice from a career coach, James started a Certified Nursing Aide program. He dove into the 115-hour program full-time. With his adaptability, caring nature, and positive attitude, James excelled, going on to pass his state exam. Today he works as a full-time CNA at the Grand Rapids Home for Veterans where he earns enough to help support his younger siblings.

James said recently that he is “so grateful for the support and encouragement” he received from the staff at Goodwill. Feeling energized by his work as a CNA, James has now decided to continue his education by enrolling in a Licensed Practical Nursing program this fall. His ultimate goal: to one day don the maize and blue as a full-fledged Registered Nurse at University of Michigan Health.

To learn more about the Financial Security programs funded by Heart of West Michigan United, visit our Agency Partners page.