United Way has been an integral part of Kent County for over 100 years. We have always played a unique role in connecting community resources to pressing community needs through direct programming, community engagement, and partnerships with local nonprofit
agencies, companies, donors, volunteers, and numerous collaborations.

When we work together, we create a better life for all. 


Our Mission

We unite community resources to invest in solutions that reduce poverty in West Michigan.

Our Vision

A Thriving Community for All


Heart of West Michigan United Way was originally founded in 1917 as a Community Chest. Today we are part of a network of more than 1,300 United Ways across the nation, each of which is autonomous and independently governed by its own, local Board of Directors. 

As a long-time community leader, we convene and collaborate with other organizations throughout West Michigan to advance the common good, direct change, and create opportunities for a good life for all who live and work here.


We have a foundation in the firm belief that all individuals should be treated with dignity and respect. We are proud to be the first nonprofit organization to receive the highest level of assessment and credentialing from Partners for a Racism-Free Community

We believe in the strength of diversity and the inherent worth of all individuals. We support this belief through policies, employment practices, program funding, volunteer recruitment, and partnerships with other diversity-driven organizations. 

In all of our policies, practices, programs, business and community relationships, Heart of West Michigan United Way seeks to be racism and discrimination-free, whereby all persons -- regardless of skin color, religion, creed, age, sex, national origin or ancestry, marital status, veteran status, sexual orientation, or status as a qualified disabled or handicapped individual -- feel welcomed and wanted in all places and treat others the same way. United Way will seek volunteers and personnel who reflect and acknowledge the importance and value of diversity in our community.

Our Core Values

Live United Way’s brand by consistently demonstrating the highest ethical standards.

Encourage teamwork and partnerships throughout the organization and the community.

Foster an engaging and inclusive environment for team members and community partners.

Ensure high levels of responsibility and performance in self and others.

Strive for excellence in all we do and encourage others to do the same.

Privacy Policy

Heart of West Michigan United Way respects donor privacy. We take our responsibility seriously and believe our donors should know how we use their data.

View Our Privacy Policy

Contact Us


Phone (616) 459-6281
Email communications@hwmuw.org

Office Hours
Monday - Friday: 8:30am - 5:00pm
Saturday - Sunday: Closed

Our 2-1-1 health and human service hotline is open 24 hours a day, 7 days a week.